Recently, Abbott Laboratories issued a recall on all FreeStyle InsuLink Glucose Meters due to the fact they are displaying and storing incorrect test results for extremely high blood sugar levels.
It is very important for glucose meters to read correctly since it can jeopardize a person’s life who has diabetes. When a diabetic checks their blood sugar, they are making sure that it is not too high. If it is high, they need to treat it immediately. The problem with these meters is that they are not logging the right information, which can lead to injury and/or death.
Abbott Laboratories states that the meters will display and store readings for blood glucose levels that are of 1,024 milligrams per deciliter or higher at lower levels. This can cause many problems when it comes to diabetes management since a diabetic patient will see that their glucose level is low, when it is really actually very high. A 1,024 milligrams per deciliter or higher glucose reading needs immediate medical attention.
The company states that customers who have already bought the glucose meter should contact the diabetes care customer service to get a replacement or download a software update that resolves the issue.
The software update can be found here at: www.freestyleinsulinx.com/swupdate
Diabetes Care Customer Service: 1-866-723-2697.
